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AMAZON CUSTOMERS - FAQ
Please note that all items purchased from Amazon.com is fullfilled and shipped by Amazon Distribution.
- If you received an item that appears to be used, damaged via shipping or shipped to the wrong address, please contact Amazon immediately to initiate a replacement, exchange or refund within 30 days of purchase.
- If you received an item that is broken or not working, please contact Amazon immediately to initiate a replacement, exchange or refund within 30 days of purchase.
- If you received an item without a brown shipping box, this is due to Amazon's special shipping feature that was not selected correctly during check out.

Please use the below form to contact us with any questions you may have. If you are unable to reach us by phone, this email form is the best option.

Please note that all our products are rated for 110-120 Volts and is recommended for use in the USA.

Our products come with a 1-year limited warranty.

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